General Terms and Conditions

Last updated: 11th June 2025

  1. GENERAL INFORMATION 

These General Terms and Conditions (the “GTC”) are applicable to the use of the website: www.aiartforge.io (the “Website“) owned and operated by WEB DIY ASSIST LTD, which is a legal entity duly incorporated under the law of England, having its company registration number 15385304, having its registered office in 4 Meadowbank, London, United Kingdom, NW3 3AY (the “Company“, “we“, “our“, or “us“). 

Please read these GTCs carefully before utilizing the Website and our rendered services. GTCs are applicable in conjunction with our Privacy and Copyright Policies as well as any other policies applicable to our services delivered based on mutually binding service agreement (the “Agreement”) made by us and the Customer (a natural person or a legal entity) ( the “Customer” or “you”).

The Company engages to provide a service for the use of machine learning algorithms, writing prompts for creation and use of digital images (“Digital Images”) through accessing our Website together with any services, software, tools, features or functionality made available by the Company (the “Services”).

  1. SERVICE AND LICENSE

For getting access to the Services offered on our Website, you must register, create and register an account with us. During the account set up procedure you are obliged to provide us with precise, relevant, complete and accurate information as needed. In case of our requests, you are obliged promptly to update your information or to provide us with additionally requested information to enable you to use our Services. You are the solely responsible person for providing us with lawful accurate and relevant information connected to your activity. We reserve the ultimate discretion to decide which information is related to your activity and consequently, it might be inquired.

In so far, all Digital Images, available on our Website are generated by way of machine learning algorithms selected by us and, as the use of Digital Images is licensed to the Company by its licensor in accordance with the applicable law this disallows the enhancement of images created by others because such images remain the property of the creator of the asset. 

The Company grants you a non-exclusive, non-transferable right to utilize, modify (unless otherwise specified) and reproduce Digital Images worldwide, within an indefinite period of time, as allowed by the applicable license. 

You also grant the Company a worldwide, royalty-free, irrevocable, perpetual, non-exclusive license to use the Services, your name, likeness, and any related rights, including intellectual property rights, publicity privacy rights, for our internal and marketing purposes, confirming that you have all necessary rights to provide us such license.

We take all the endeavors to reflect the colors and images of Digital Images on the Website as accurately as possible. However, since individual computer monitors may display colors differently, the Company is not responsible for the accuracy of colors and/or images of any Digital Image shown on the Website and disclaims all liability in this regard.

  1. FEES

Certain services offered on the Website, such as use of machine learning algorithms, writing prompts for creation and further use of Digital Images, may require payment (“Fees”), which are set solely by the Company and at its discretion.

If you desire to purchase Services, you have to top up your account with us using available payment methods. Please note that all applicable fees must be prepaid.

At our discretion we reserve the right to refuse any order placed with us or to impose limit or cancel quantities purchased per individual, entity, or order. Such restrictions may apply to orders placed using the same Customer account, credit card, or Customer details. If we need to make a change to or cancel an order, we may attempt to notify you by contacting the email or phone number associated with your account or order.

You agree that additional services or products introduced in the future might be subject to additional fees. Additionally, you express the consent with the Company’s reservation of right to adjust Fees at any time and at its sole discretion. 

You also acknowledge and agree that the Company reserves the right to modify its Fees at any time, at its sole discretion. Any changes in fees will be posted on the Website and will become effective immediately, without further notice.

By using our paid Services, you agree that:

  • The Company and/or our third-party service providers may store and update your payment card information.
  • We are authorized to charge you any Fees for Services you purchase, including applicable taxes, and to recover all collection costs and interest on overdue amounts.
  • You may be required to provide certain information related to your purchase (e.g., payment card number, expiration date, billing address, etc).

You represent and warrant that you have the legal right to use any payment method associated with your account for any purchase.

Any information you provide will be handled in accordance with our Privacy Policy. You grant us the right to share this information with third parties as necessary to facilitate transactions initiated by you or on your behalf through the Services. Verification of your information may be required before any order is accepted through the Services.

Please note that Fees may vary based on currency rate differences, and we reserve the right to adjust the internal exchange rate as necessary.

We may also offer discount vouchers, which allow you to purchase some of our Services at a reduced price or free of charge. All discount vouchers are non-refundable and have expiration dates.

  1. REFUNDS 

If you believe there was an error in the charges, you may submit a written notice to our Customer Support to request a cancellation of the Fee. Refunds will be granted within 14 days of payment, provided the service has not commenced. In cases of technical failure or non-delivery of service, users may contact Customer Support for resolution, including possible refunds.

Refunds for Unused Balances: If you add funds to your account but do not use any paid Services, you may request a refund of the unused balance. Refunds will be issued using the original payment method, unless otherwise agreed. We reserve the right to verify account activity before processing a refund.

Please note that refund amounts may be reduced due to third-party processing fees or currency conversion losses. These deductions will be clearly disclosed at the point of sale and within this policy.

Commencement of service is defined as the moment you first log in and access, generate, or download any Digital Image or related prompt using our paid Services.

To request a refund, please contact Customer Support via email at [email protected]. Include your full name, account email, order ID, and a brief explanation of your request. Refunds are typically processed within 7–14 business days after confirmation.

  1. WEBSITE 

We will make all commercially reasonable efforts to always keep the Website operable and accessible, but we do not guarantee that it will operate without interruptions or errors, always be available, completely free of harmful elements, or fully secure against unauthorized access, damage, or failures. This includes potential issues like hardware or software malfunctions, whether they originate from us or other service providers or from third sides. Such events will not be considered a violation of GTCs.

The Company reserves the right to modify, replace, or discontinue the Website, or any part of it, either temporarily or permanently, or/and to block, remove, or/and to delete any content from the Website at its sole discretion and without prior notice.

We may occasionally alter the Website’s structure, layout, design, or display, as well as the scope and availability of the information and content provided, without prior notice. We will not be liable for any consequences or failures resulting from these changes.

You are prohibited from reproducing, copying, selling, or exploiting the Website or/and any part of it for any purpose, whether commercial or otherwise, without prior explicit written permission from the Company.

You acknowledge and agree that the Company may retain and disclose content if required by law or in good faith if such actions are necessary to (i) comply with legal proceedings; (ii) enforce these GTCs; (iii) respond to claims of third-party rights violations; or (iv) protect the rights, property, or safety of the Company, its Customers, or the public.

You understand that the technical operation of the Website, including your content, may involve (i) transmissions over different networks and (ii) modifications to meet the technical requirements of connecting networks or devices.

You agree that you are responsible for any actions and communications that occur under your account. The Company is not responsible and does not assume liability for any content uploaded or transmitted by you or any third party, including any mistakes, defamatory statements, omissions, falsehoods, infringements, or offensive material you or others may encounter.

  1. THIRD PARTY LINKS

The Website and our Services may include links to third-party websites or services that are not owned or/and controlled by us. By providing these links, we do not endorse or support their content, nor do we guarantee its accuracy, credibility, authenticity, reliability, validity, integrity, or legality. We encourage you to review GTCs and privacy policies of any third-party websites or services chosen by you to visit.

We bear no liability for third-party websites or content, their availability, or any transactions you make with them. We will not be liable, directly or indirectly, for any damage or loss caused or supposed to be caused by your use of or reliance on any such content, goods, or services available on or through these third-party websites or content.

  1. INTELLECTUAL PROPERTY RIGHTS

The Company maintains complete ownership of all rights, titles, and interests in the Website, provided that you comply with these GTCs and applicable laws. The Website and its contents (the “Content”), including how the Content is selected and arranged, are protected by various intellectual property laws such as copyright, trademark, and patent laws. Unauthorized use of the Content is not allowed and is a violation of these laws and these GTCs. The Company does not grant any rights to use the Website or its Content beyond what is explicitly stated in these GTCs. You agree not to copy, republish, frame, link to, download, transmit, modify, adapt, create derivative works, rent, lease, loan, sell, assign, distribute, display, perform, license, sublicense, or reverse engineer the Website or its Content, nor use any automated means to extract data from the Website or the Content.

You must comply with all copyright notices and trademark rules and should not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sublicense, rent, lend, assign, gift, sell, or otherwise transfer or distribute any portion of the Content not owned by you without prior and explicit permission from the respective owners or in violation of any third-party rights.

All use of Services is at your own risk, and you should ensure that the use of the Services is free of any claims and is not subject to third-party rights. You are responsible for evaluating and assuming all risks related to the use of any Service, including the possibility of third-party rights associated with such resources.

The Company and/or its third-party content providers have the right to refuse or remove any Website Content that violates these GTCs or is considered objectionable by the Company’s sole discretion.

The Company reserves the right to terminate accounts of Customers who infringe or are suspected of infringing the rights of copyright holders. Please refer to the Company’s Copyright Policy available on the Website for more information on this matter.

  1. CUSTOMER’S RIGHTS AND OBLIGATIONS

If you have any issues with our Website or Services, you can reach out to our Customer Support. We may require additional information from you to handle your issue and to resolve your complaint.

You are the solely responsible person for any activities carried out under your accounts with us, including, but not limited to any content you submit or share You are obliged to comply with all applicable laws and regulation including those related to copyrights, intellectual property, trademarks and design patents. You are allowed to use our Website and our Services only for lawful activities, utilization of our Website and Services for illicit activities, actions are strictly disallowed.  The Company has the exclusive right to determine the violations of our policies, applicable laws and regulations and to take actions like termination of your access to your account with us and Services provided by us, or reporting to the competent governmental authorities. 

The Company does not guarantee accessibility or/ and suitability of our service for some specific locations and jurisdictions. If you are selecting our Services, you are solely responsible for making sure that they are accessible and suitable for use in some specific locations and jurisdictions. By using our Services, you express the consent to bear all the risks and responsibilities for following all relevant laws, regulations, export controls etc. We reserve the right of unilateral limitation of availability of our Services in the whole or in part in any jurisdiction and at any time, at our own discretion.  

You are not permitted to suggest or claim any affiliation with or endorsement by the Company without our prior explicit written consent.

  1. RESTRICTIONS 

This section outlines the types of activities that are not permitted on AI Art Forge to ensure compliance with payment processor, legal, and ethical standards. Violations may lead to account suspension, termination, legal action, and notification of relevant authorities.

  • Prohibited Activities: You may not use our platform for any of the following:
  • 1. Illegal or Criminal Activity: Money laundering, terrorist financing, fraud, or scams; Distribution or sale of counterfeit goods; Use of false or stolen identities.
  • 2. Infringing Content: Uploading or distributing copyrighted or trademarked content without authorization; Offering pirated software, media, or digital goods.
  • 3. Harmful or Offensive Content: Pornographic, sexually explicit, or exploitative material; Content promoting violence, hate speech, or harassment; Encouragement of self-harm or suicide.
  1. Manipulative or Deceptive Use of AI: Use of generative AI for misinformation, impersonation, or political manipulation; Spoofing, phishing, or misleading users through AI-generated content.
  2. Card Scheme & PSP Violations: Offering prohibited services such as gambling, drugs, or adult services without compliance approval; Engaging in high-risk transaction patterns without disclosure or authorization.
  • 6. System Abuse: Circumventing rate limits or platform protections; Unauthorized scraping, crawling, or probing of our systems.
  • Consequences of Violation: Violating this policy may result in: Account suspension or permanent termination; Blocking of current and future payments; Legal proceedings and/or reporting to regulatory authorities; Cooperation with payment processors and card schemes.
  • Compliance Requirements: Users agree to follow: All relevant local and international laws; Visa, Mastercard, and other card scheme rules; Partner PSP and financial service terms.
  1. DISCLAIMER OF WARRANTY 

YOU ACKNOWLEDGE AND AGREE THAT USING THIS WEBSITE, THE SERVICES, AND THE DIGITAL IMAGES IS ENTIRELY AT YOUR OWN RISK. THESE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF ACCURACY, RELIABILITY, EXPECTED OUTCOMES, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPATIBILITY, SECURITY, OR CURRENCY. THE COMPANY DOES NOT GUARANTEE THAT THE WEBSITE, SERVICES, DIGITAL IMAGES, COMPANY CONTENT, OR THIRD-PARTY CONTENT WILL MEET YOUR EXPECTATIONS OR BE AVAILABLE CONTINUOUSLY, SECURELY, OR WITHOUT ERRORS. THE COMPANY MAKES NO GUARANTEE REGARDING THE QUALITY OF ANY DIGITAL IMAGES, SERVICES, OR CONTENT, OR THE PRODUCTS PURCHASED OR OBTAINED THROUGH THE SERVICES, OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE WEBSITE OR SERVICES.

WE DO NOT REPRESENT THAT OUR WEBSITE IS SUITABLE OR AVAILABLE FOR USE IN ALL LOCATIONS. IF YOU ACCESS OR USE OUR WEBSITE FROM JURISDICTIONS WHERE SUCH USE IS PROHIBITED, YOU DO SO AT YOUR OWN DISCRETION AND ARE RESPONSIBLE FOR COMPLYING WITH LOCAL LAWS.

WE ARE NOT RESPONSIBLE FOR MONITORING ANY TRANSACTIONS BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. YOU SHOULD USE YOUR OWN JUDGMENT AND EXERCISE CAUTION WHEN NECESSARY.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ANY WARRANTIES, CONDITIONS, REPRESENTATIONS, AND GUARANTEES CONCERNING THE WEBSITE, SERVICES, AND DIGITAL IMAGES, INCLUDING THEIR ACCURACY, RELIABILITY, ADEQUACY, OR COMPLETENESS, WHETHER EXPRESS OR IMPLIED, ARISING FROM LAW, CUSTOM, PRIOR ORAL OR WRITTEN STATEMENTS, OR OTHERWISE. THIS INCLUDES, BUT IS NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY, EXPECTED RESULTS, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

NO STATEMENT OR REPRESENTATION, INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, SUITABILITY FOR USE, OR PERFORMANCE OF THE WEBSITE, SERVICES, AND DIGITAL IMAGES MADE BY OUR EMPLOYEES OR OTHERWISE, WILL BE CONSIDERED A WARRANTY BY US OR RESULT IN ANY LIABILITY FOR US UNLESS EXPRESSLY INCLUDED IN THESE GTCs. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE COMPANY OR THROUGH THE WEBSITE OR SERVICES, WILL CREATE ANY WARRANTY NOT SPECIFICALLY STATED HEREIN. NO ACTION OR PURCHASE SHOULD BE BASED ON THE INFORMATION PROVIDED IN THE SERVICES. YOU SHOULD SEEK INDEPENDENT ADVICE FROM A PROFESSIONAL OR A KNOWLEDGEABLE PERSON IN THE RELEVANT AREA BEFORE ACTING ON ANY OPINION, ADVICE, OR INFORMATION CONTAINED IN THE SERVICES.

  1. LIMITATION OF LIABILITY AND INDEMNIFICATION

YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, YOU BEAR ALL RISK ASSOCIATED WITH YOUR ACCESS TO AND USE OF THE WEBSITE, SERVICES, AND COMPANY CONTENT. WE, ALONG WITH OUR EMPLOYEES, DIRECTORS, SHAREHOLDERS, ADVISORS, OR ANYONE ACTING ON OUR BEHALF, WILL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY ISSUES RELATED TO THE WEBSITE’S OR SERVICES’ PROPERTIES, CAPABILITIES, LIMITATIONS, SUITABILITY FOR YOUR NEEDS, OR ANY CONTENT AVAILABLE OR UNAVAILABLE THROUGH THE WEBSITE, SERVICES, OR DIGITAL IMAGES.

NEITHER WE NOR OUR EMPLOYEES, DIRECTORS, SHAREHOLDERS, ADVISORS, OR ANYONE ACTING ON OUR BEHALF WILL BE RESPONSIBLE FOR ANY DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES, LOSSES (INCLUDING LOSS OF PROFIT OR DATA), COSTS, EXPENSES, OR PAYMENTS. THIS INCLUDES ANY TORT, CONTRACTUAL, OR OTHER LIABILITY ARISING FROM OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE WEBSITE, ANY FAILURE OR ERROR IN THE WEBSITE’S FUNCTIONALITY, MISTAKES MADE BY OUR STAFF, YOUR RELIANCE ON THIRD-PARTY CONTENT, OR ANY COMMUNICATIONS WITH US OR OTHER CUSTOMERS RELATED TO THE WEBSITE—EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES, COSTS, EXPENSES, OR PAYMENTS.

WE, ALONG WITH OUR EMPLOYEES, DIRECTORS, SHAREHOLDERS, ADVISORS, OR ANYONE ACTING ON OUR BEHALF, WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND ANY PERSONAL INFORMATION OR OTHER DATA STORED THEREIN. WE WILL NOT BE RESPONSIBLE FOR ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE, NOR FOR ANY BUGS, VIRUSES, OR TROJAN HORSES THAT MAY BE TRANSMITTED THROUGH OUR WEBSITE BY A THIRD PARTY, NOR FOR ANY ERRORS OR OMISSIONS IN CONTENT, OR ANY LOSS OR DAMAGE RESULTING FROM THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA OUR WEBSITE. THIS LIMITATION OF LIABILITY APPLIES TO THE FULLEST EXTENT ALLOWED BY LAW IN THE APPLICABLE JURISDICTION.

YOU AGREE TO WAIVE ANY CLAIMS AGAINST THE COMPANY AND ITS AFFILIATES, CONTRACTORS, AGENTS, AND EMPLOYEES FOR ANY LOSSES, DAMAGES, OR INJURIES RELATED TO COMMUNICATIONS, CONTENT, OR MATERIALS ON THE WEBSITE. YOU WILL INDEMNIFY, DEFEND, AND HOLD HARMLESS US, OUR EMPLOYEES, DIRECTORS, SHAREHOLDERS, ADVISORS, OR ANYONE ACTING ON OUR BEHALF FROM ANY CLAIMS, DEMANDS, DAMAGES, LOSSES (INCLUDING LOSS OF PROFIT), PAYMENTS, OR EXPENSES, INCLUDING LEGAL AND ACCOUNTING EXPENSES AND ATTORNEY FEES, THAT WE INCUR DUE TO YOUR BREACH OF THE GTCs OR ANY UNLAWFUL OR WRONGFUL ACTIONS BY YOU OR ANYONE ON YOUR BEHALF IN CONNECTION WITH THE WEBSITE, SERVICES, CONSULTING, DESIGN RESOURCES, OR END PRODUCTS.

  1. TERMINATION 

Your account may be cancelled at any time by sending our Customer Support a request at [email protected]. Termination of this Agreement and your account will not terminate your responsibility arising from any obligations agreed by you before the termination as well as you will be liable for any outstanding payments. 

We reserve the right to suspend, disable, or terminate your access to the Website or Services, at our sole discretion and without prior notice if we believe that you have violated these GTCs. You acknowledge and agree that terminating your account may result in the deletion of your account and all associated data.

Any provisions of these GTCs that are meant to survive termination, such as those related to intellectual property, disclaimers of warranties, and limitations of liability, will remain in effect even after termination.

  1. MISCELLANEOUS 

The Company reserves the right to modify these GTCs periodically, without specific notification of you regarding such modifications. Continuity of use of Company’s Services or/and the Website, constitutes your consent. Your use of the Website will be governed by the most recent version of the GTCs available on the Website at the time of your use. We encourage you to track the updates of the GTCs on a regular basis on your own to prevent the violation of the GTCs. In case of violation of the GTCs you will be immediately deprived of the right of access to the Website and any Services provided by us. 

Please note that the Website or/and the Service may be updated and, potentially, some new tools and features may be introduced, therefore the Company reserves the right to provide these new tools and features with additional or distinct GTCs provided by us, if applicable.

Any contractual and non-contractual disputes or claim arising out of or in connection with the GTCs shall be governed and construed by the substantive law of England and Wales. The courts in England and Wales shall have an exclusive jurisdiction over any contractual and non-contractual disputes or claim arising out of or in connection with the GTCs. By using the Website, you agree to submit to the exclusive jurisdiction of these courts, accept service of process through any legally permitted means, and waive any jurisdictional, conflict of law, or venue objections.

To the fullest extent allowed by law, no arbitration or claim under these GTCs will be combined with another arbitration or claim, including those involving other current or former users of the Services, and no class, collective, or representative arbitration proceedings will be allowed.

If any provision of the GTCs is deemed illegal, invalid, unenforceable, or otherwise contrary to law by a court of competent jurisdiction, the remaining provisions will continue to be fully enforceable to the greatest extent possible.

We may assign or transfer our rights or obligations under these GTCs to a third party, provided that your rights under the GTCs are not affected. You are not permitted to assign or transfer your rights or obligations under the GTCs without our prior written consent. Any attempt to do so without our consent will be invalid.

  1. CONTACTS

WEB DIY ASSIST LTD, Reg. number 15385304, 4 Meadowbank, London, United Kingdom, NW3 3AY.

In case of having any questions regarding these GTCs our Service we encourage you to contact our Customer Support at [email protected]

If we have to contact you, we will send you an email to the email address you provided to us in your account.